Helping nonprofits and small businesses put AI to work.

AI training, custom tools, and strategy from Cory Garfin, an independent consultant in Chicago.

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Portrait of Cory Garfin

About

I’m not an AI evangelist. I’m a maker who never learned to code (programming languages still look like magical incantations to me), and when I started playing around with AI, something unlocked: I could just build stuff. A theory of change builder. A contingency planning app. I learned by building, and I think that’s how most of this sector will learn too.

It matters because people who work in nonprofits are over capacity and wearing too many hats. Used thoughtfully, AI can take on a lot of the busywork, which means getting time back for the things that actually feed the mission — the relational parts of the work that are so important and so hard to fit in.

I also believe this technology is too important to leave in the hands of technologists alone. We’ve seen what that looks like with social media. We need artists, humanists, and social-service providers steering where this is going — deciding what AI is for, where its guardrails belong, and whose interests it serves. That only happens when mission-driven people engage with it directly.

Before all this, I spent close to a decade as a researcher and strategist for cultural and mission-driven organizations across the country, which taught me how nonprofits actually run: their workflows, their bottlenecks, the dynamics that shape what’s possible. Here’s more on my background.

Now I put all of it to work, on my own and with my SCL CPTL co-founder, Devon VanHouten Maldonado. Here’s what that looks like.


How I can help

I work with individual organizations, and with foundations and service organizations supporting whole cohorts of them. Most engagements take one of four shapes.

01

Custom tools & coaching

A general-purpose chatbot gives general-purpose answers. The tools I build start from your organization’s own knowledge, its documents, playbooks, and ways of working, so the answers fit your context. And I build alongside your team rather than just for it, so what we make is something you can run and extend yourselves. If you’ve already half-built something on your own, even better — that’s usually where we start.

  • Custom assistants grounded in your organization’s knowledge
  • Coaching for staff who want to build their own tools
  • Ongoing support as your needs grow and change
02

Training & workshops

Most teams are in several places with AI at once: a few people experimenting on their own, others steering clear, and no shared picture of what it’s good for. My workshops get everyone working with these tools on tasks from your own organization, so the conversation moves from opinions to experience.

  • Hands-on sessions built around your team’s real work
  • Formats for single teams or cohorts of organizations
  • Plain-language grounding in what these tools can and can’t do
  • Led by an OpenAI Academy Certified Facilitator
03

AI readiness

Not every task should go to AI, and not every organization is ready for the same things. But if you don’t have an AI policy, you actually do: anything goes. I work with your team to map where the mechanical work is eating staff time, where AI can genuinely help, and where it doesn’t belong. You end up with a policy and a plan you can implement at your own pace.

  • Workflow mapping to find the bottlenecks worth fixing
  • A prioritized plan matched to your team’s capacity
  • Practical guidance on data privacy and staff policies
04

Research & strategy

Big decisions often get made on a mix of anecdote and board instinct. Research replaces that with something you can point at: who your audiences actually are, what they want from you, and how the field around you is shifting. I spent close to a decade doing this work for cultural and mission-driven organizations, and I still take it on directly — it’s the part of my toolkit most AI consultants don’t have.

  • Audience research, evaluation, and multi-method studies
  • Field scans and trend research for organizations and funders
  • Findings shaped into strategy you can act on

Talks & Workshops

A lot of my work starts in a room full of people figuring out what AI means for their organization. Recent sessions for:

OpenAI Academy Certified Facilitator certificate awarded to Cory Garfin, issued October 2, 2026

OpenAI Academy Certified Facilitator

Certified by OpenAI Academy in October 2026 to lead its in-person ChatGPT workshops. I deliver them as an independent contractor through TechChange.

Bring a session to your team

See all sessions

For small businesses

  • AI for Small Businesses Chicago Public Library·October 2026 In person, hands-on, at the Harold Washington Library Center
  • AI for Small Businesses OpenAI Academy, Glen Ellyn, IL·October 2026 In-person, hands-on ChatGPT workshop
  • AI for Small Businesses OpenAI Academy, Cleveland, OH·October 2026 In-person, hands-on ChatGPT workshop

For nonprofits and arts organizations

  • AI for Arts Communicators ArtsCom·October 2026 One-hour webinar, co-led with Devon VanHouten Maldonado
  • How to Use AI and Digital Tools for Fundraising Hulsebosch Hope Foundation Grantee Roundtable·September 2026 Roundtable for the foundation’s nonprofit grantees, co-led with Devon VanHouten Maldonado
  • AI Literacy for Arts Nonprofits Arts Alliance Illinois·August 2026 Two-hour webinar, about 100 registered, co-led with Devon VanHouten Maldonado
  • AI for Nonprofits, Consultants, and Organizations: Practical Tools for Communicators Society for Health Communication·June 2026 Webinar on AI policies, myths, and practical uses, co-led with Devon VanHouten Maldonado
  • AI for Nonprofit Management: Myths, Risks, and Real-World Uses Chicago Vibrant Neighborhoods Collective·April 2026 Free training for nonprofit leaders, co-led with Devon VanHouten Maldonado. Read the recap

Working with Me


Projects

Each of these started as something an organization — or the field — needed and didn’t have the capacity to build.

Throughlines — a conversational AI tool for building Theories of Change, showing a guided conversation interface

Throughlines

A clear Theory of Change usually takes weeks of facilitated consulting, time and budget many nonprofits don’t have. I built Throughlines to do that work as a conversation instead: it asks the right questions and turns a leader’s answers into visual frameworks and narratives they can put to use right away.

Try it
Catastrofixing — contingency planning for nonprofits with If/Then cards

Catastrofixing

Contingency planning is the work most nonprofits mean to get to and rarely do, until something goes wrong. Catastrofixing walks a team through it: name the scenario that worries you most, think through the consequences, and build a concrete response plan, with board policies, operational procedures, and exportable playbooks at the end.

Try it
AI for English Majors — a split brain illustration with circuitry on one side and handwritten text on the other

AI for English Majors

AI for English Majors is my Substack newsletter, written for non-technical readers from the perspective of someone who came to AI through the arts and humanities. It’s where I think through what this technology means, and what it means to be human alongside it.

Read it
The Civic Season Wish Walls page asking What's your wish for America's future, with the Wish Wall Coach chat button in the corner The Wish Wall Coach chat window popped out, walking a host through setting up a Wish Wall

Wish Wall Coach

Made By Us runs Wish Walls, collaborative art projects across the country that invite people to answer “What’s your wish for the U.S.?” Their small team couldn’t field every host’s setup question by hand, so we turned their playbooks and field experience into a conversational bot that walks organizations through hosting their own wall and helps them work through challenges as they come up. Built in partnership with Devon VanHouten Maldonado, it’s one example of the custom assistants we build that turn FAQs into real-time conversations.

See Wish Walls


Let’s Talk

If you’ve been the one experimenting at your organization, with a list of things you’d build if you had the time, I’d especially like to hear from you. Whether that starts as a workshop, a readiness plan, or a tool we build together: no pitch, no pressure. Just a conversation.